Frequently Asked Questions
Everything you need to know about Fox Run Brands products, shipping, and service.
What is the standard shipping time for Fox Run Brands orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
Are your kitchen products food-safe and BPA-free?
Yes, all Fox Run Brands kitchenware, bakeware, and food prep tools are manufactured to meet strict safety standards and are confirmed to be food-safe and BPA-free.
What is your return policy for home and kitchen goods?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer wholesale opportunities for retailers?
Yes, we work with a wide network of retailers. If you are interested in carrying Fox Run Brands in your store, please visit our Wholesale portal to apply for an account.
How should I care for my stainless steel and wooden products?
To ensure longevity, we recommend hand-washing wooden items with mild soap and drying immediately. Most stainless steel items are dishwasher safe, though hand-washing is recommended to maintain the finish.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.